In the view of transparency, below is an excerpt from an advisory email I sent this month: UPDATES 🎉Selling Ethically: The C.A.R.E. Methodology After 10 months, the book is FINALLY done’ish! Click to read in Google Doc. This version will be available and free forever to you and anyone lucky enough to have it shared with …
In the view of transparency, below is an excerpt from an advisory email I sent this month: Happy Lunar New Year << Test First Name >>! Per annual tradition, here’s my 2023 year in review post will my transparent financials, key accomplishments, (un)accomplishments, juicy lessons, and what’s coming up in 2024. UPDATES 🎉Tech YukonLots of interesting upcoming events …
CARE can also serve as a framework to assist with conflict resolution. Connect Credibility + TrustYou’re the right person who can resolve their issue. Assess Listen, Understand, EmpathiseThe previously mentioned 5 Whys technique is an effective method for uncovering the root causes of their dissatisfaction, ensuring that you address the underlying issues rather than just …
The goals you set for your objectives are there to serve them. They’re the means, not the end; don’t overfocus on them. Google’s Chief Decision Scientist, Cassie Kozyrkov, shares a great example of the perils of putting your goals before your objectives in her Advanced Manual of Self-Improvement (Definitely worth a read, as it discusses …
Reassessing your Goals with STOP: Stop, Think, Organize, Plan Read More »
“What gets measured gets managed.” – Peter Drucker, management consultant and author There are 2 main category of metrics that you should pay attention to in sales: 1. Customer Metrics Conversion rate, sales cycle, customer acquisition cost (CAC), lifetime value (LTV), churn etc. Clarity on these metrics helps you with further improving your messaging and …
Collecting Sales Metrics & Measuring the Right Things Read More »
Annual update: Not to brag (because there isn’t much to brag about), but for transparency and to share my lessons. Financials 2023 is year-4 for ClassyNarwhal Revenue: $57,035.83 Expenses: $14,332.03 Net Profit: $42,703.80 Not accounting for my CPP, EI, and Tax dues which will be filed in Mar 2023 (~$2,000-$5,000) Observations Accomplishments Tech Yukon Took …
In the view of transparency, below is an excerpt from an advisory email I sent this month: Merry Holidays and a Happy New Year! It’s been a while! Here’s what I’ve been working on and some interesting resources for you. UPDATES 🎉Tech Yukon – I’ve been busy managing their:Canada Digital Adoption Program AccelerateIP Both of which are …
In the view of transparency, below is an excerpt from an advisory email I sent this month: UPDATES 🎉Spent a month in Hanoi, Vietnam working with BizCare – a for-profit business accelerator that focuses on supporting female entrepreneurs and Social Impact Businesses (SIBs). I supported them with designing and launching one of the countries first female …
Connection matters more than anything, including a great product. If someone doesn’t like or trust you, they’ll never buy whatever you have to offer. In building connections, even though we like to think we aren’t shallow, we are quick to judge others. First impressions do matter. We begin to form impressions in less than 7 …
Connect (How to be authentically likable and build trust) Read More »
Although I was brought in by SwissEP as an EiR to support BizCare, I learned just as much from their CEO, Dr. Thang Dam Quang, as their team did from me. He was a great host and mentor during my stay. Here are some timeless lessons from my time with him in Hanoi. Let it …
